Privacy Policy

LAST UPDATED

At Flow, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications.
At Flow, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications.
At Flow, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications.
Information We Collect

  • Personal details you provide (name, email, phone number, company).

  • Information submitted through contact forms or project inquiries.

  • Technical data such as IP address, browser type, and usage patterns via cookies or analytics tools.

How We Use Your Information

  • Respond to inquiries and provide requested services.

  • Improve our website, content, and user experience.

  • Send occasional updates, newsletters, or marketing communications (only if you opt in).

  • Maintain security and prevent misuse of our services.

How We Protect Your Information

We take security seriously. Your data is stored securely and is never sold, rented, or shared with third parties except when necessary to provide our services or comply with legal obligations.

Cookies & Analytics

Our website uses cookies and analytics tools to understand how visitors use our site and to improve performance. You can disable cookies at any time in your browser settings.

Data Retention

We keep your personal information only for as long as it is necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

  • Client Data – Project-related information is retained for up to 5 years after project completion, unless you request deletion earlier.

  • Newsletter Subscriptions – We retain your email until you unsubscribe, after which it will be securely deleted.

  • Contact Form Submissions – Inquiry details are stored for up to 12 months to help us track and respond to requests.

  • Analytics Data – Website usage data (e.g., cookies, traffic metrics) is stored for up to 26 months, in line with common analytics practices.

After these periods, your data is securely deleted or anonymized so it can no longer identify you.

Your Rights

  • Access, update, or request deletion of your personal information.

  • Opt out of marketing communications at any time.

  • Contact us directly regarding your data.

Create a free website with Framer, the website builder loved by startups, designers and agencies.